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Testing AllOther (1138) While you are working on certain application in mobile, a call comes. What happens to the application? Will its be still running? or will it get freeze
1 4663I'm having a problem to get the status(pass or fail) during runtime for every iteration ran, and must get the results stored to an excel sheet if possible.
FAI,
1 5883I need some help with my interview answers for TeleTech. Here are the questions I have to answer and the answers I plan to give to the company. Please could you help I want to make sure I do the best possible. Thank you in advance, Jose 1.New processes and procedures can be disruptive. What actions have you taken when you’ve been asked to significantly change a work process or procedure? What were the results? The only thing I can think of is when the company changed the software they were using to interact with their customers the CRM. It was a little bit challenging. What I did was study the new software in detail to be ready to interact with customer quickly and efficiently using the company's new CRM software. 2.Tell me about a time when you have had to deal with a difficult customer. How did you handle the situation? One time a customer called in to the company and was upset because a technician did not arrive at their house to resolve the problem they were having with their internet not working. So after listening to the customer problem and making sure I understood the problem I showed empathy to the customer and assured the customer I understood the problem and took ownership of the problem making it my own. I reassured the customer I would find a solution to their problem and later found out that the customer was misinformed about the time the technician was suppose to arrive at the customers house, informed the customer of the correct time the technician was scheduled to arrive at her home and apologized for any inconvience that they may have experienced. 3.Sometimes if we’re lucky, we can identify a small error or problem and correct it before it becomes a headache. Has this ever happened to you? Yes, it has one time while I was talking with a customer about a problem they were having logging into the company website. I asked the customer to verify the email address they wanted to use on the company website. After verifying with the customer noticed the customer had the wrong email address on file and immediately changed the customer email address to the email address of the customer. 4. What general questions would you ask a customer prior to starting to troubleshoot their issue? I would first ask the customer what issue they are having? I would then let the customer explain in their own words what they have experienced and not interrupt the customer. After I begin understanding the customer issue I would start using closed ended questions that require more specific answers to narrow down the problem and possible resolution. Next I will verify my understanding of what the customer has told me and get the customer to agree that I understand the issue.(Eg. Okay so your having trouble try to logging into our website it tells you invalid password is that correct?) If the customer agrees then I will proceed to resolve the issue by asking more questions and proceed to the solution. I will not continue until the customer agrees that I understand the issue. 5. What steps should be taken to install software via a CD? First make sure there is no CD in the CD drive if there remove the CD from the computer and put in the CD of the software you are trying to install. Next Open My Computer Within the My Computer window, open the drive that contains the installation files. For example. If they're on a CD or DVD open the D: drive or the letter of the disc drive. Next Within the drive that contains your files, locate either a setup or install file. Double-clicking on this file should start the installation for the program. If you see multiple setup or install files, try to locate the Application file or double-click each of setup or install files until you find the file that starts the installation. Many times the icons associated with the installation files have the same name.
1 4514I want to test a mobile software by an automation tool which is a IP telephony based software designed for both ios and android phone, basically this apps is develop for make call though few low cost audio codecs from Aircraft to Ground and Ground to Aircraft so anyone can suggest me which testing tool we can use for it
1 2657Need one Urgent help please,for ex: first time i created Local reposory and convert that local to shared Rep and save in some where(by using Export local objetcs), unfortunately that saved repository is missed, now i want same repository,but iam not able to export the same repository second time?? i need that Repository only how to get???
TCS,
2 5168product is ready to release you found defects but you can not postpone it? How will you handle it??
2 7071
What are the cases why parameterization is necessary when load testing the Web server and the database server?
Can you please provide me the standard testcase review templete and Test plan templete.In my company we are not following any Standards templete so.Please guve me some Excell attachments.
Hi friends I need to know about jubula automation tool. Is anybody know in bangalore where jubula tanning class is going on do let me know. Its urgent for me to learn that tool please help.
I want to open a Notepad window without recording a test and I do not want to use System utility Run command as well. How do I do this?
Positive and Negative test cases for the speedometer?(minimum 5 each)
can anybody tell me that from whr i download rational rose setup (free)?
Why can be tester dependent on configuration management?
# A large IT company is in the process of revising salary structure for its employees. The salary will be on the basis of assessed performance of the previous year for all employee who have completed six months or more. # The rules for salary revision are provided below :- Performance level 1 : Increase existing salary by 30% Performance level 2 : Increase existing salary by 20% Performance level 3 : Increase existing salary by 10% Performance level 4 : Increase existing salary by 5% Performance level 5 : No Increase # For those who have not completed six months, provide a flat increase of 7.5% in their salary. In addition to above provide a special loyalty allowance of Tk. 800 to all employees who have complete THREE years with the organization. # Compute the minimum number of paths that you would require to cover the application and how many test cases would you require?
Hi friends Does anyone have screen shot of POWERMHS and please can anyone post anything which will be helpful to understand POWERMHS. thanks.
How to give a call to another action from one action?
What is the quality process is following in your organization.
hi what are the test cases for web application..i need these example..please..mail me at mina_ims@yahoo.com
What are the qualities needed by a software tester?
Hi All, How to get repeated word in string . Thanks Balaji
Pls can anybody send me the Recent Technical and Interview Questions Which were asked in IBM(QTP)Automation PLZZZZZZZZZ