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Serco Interview Questions
Questions Answers Views Company eMail

what is WiFi?what is the latest version?

4 10290

Who is the team leader in a BPO? What is the responsibility of a team leader in bpo? What is the kRA for a team leader in BPO? What are the Core skills needed for Team Lead? What was accomplished as an inbound team lead? What are challenges face by a team leader of a bpo? What are vital Contingency plans a team lead must take car How should a team lead play as a good team player? As a team lead how do you pacify an angry client? How you will resolve if there is problem between your Team member and get work done? Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met. How did you measure your success as a team leader? How is the effectiveness of a team measured by team lead? How important is leadership and communication skill plays part in a team leader role? What is Self-managed team leadership? How must the team leader play the role of learner to benefit a team? What are the Leadership Styles a good team leader must follow? How does a team lead identify performance problems and solve the same among their team members? How can a team lead keep the team organized to meet deadlines or goals? What are the training methodologies a team leader must take to educate a team? What steps must a team lead take to focus the skills of team members to higher authorities? What are the attributes a team leader must look for while selecting members for their team? What steps must a team leader take to motivate the team? Why is people management attribute very important for a team lead? What are the weakest qualities or attributes a team leader should avoid definitely? As a team lead how do you enforce priority on a group member when he feels that the other thing is more important than the first? What are the communication methods you followed within team and to client ? scenario :- What you will do if the Team members do not like you As a Team Lead how do you deal with the toughest group and get their cooperation? Explain a scenario where you go in Win-Win situation or tell scenario where you provide a solution by which client and your team was Happy. An executive in the team is absconding for 10 days and did not inform his team leader. He text his leader on 11th day that he is unwell but when TL tried calling him back, he did not respond. After 1 week, he came back to office with a medical certificate If conflict arises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people How should a team lead handle a team member who always gives defensive response?

9 77662

what are the five things you must carry for your interview?

53 53204

I am interested in bpo non voice process.in HCL BPO there is a written test i.e)aptitude contains basic grammer,20 aptitude ques,basic networking ques.pls help me to clear this test.

7 32966

how did you spend ur last b'day?

1 7187

what is your favourite destination?

12 28899

Hi, this is Alaguraja working for a KPO sector. recently i got a offer from TCS E-Serve with good hike after all my formalities done the HR called me and said that I have to join within 10 days though she knows that I have to be in notice period (30 days) in my company where there is no compromise in that. I asked her that will you relieve your employee if there is any requirement from your side. But she simply said, "I don't know" you speak with your HR and confirm whether you can join or not....... Pls answer.

1961

what do you see yourself doing five or ten years from now?

2053

I have question to ask about the Call center management, Q Team leader Role and Responsibilities in inbound Call center, and What will be the Primary part of that ? Q What is the Role and Responsibilities in Company As operation Manager

1 5085

Why you want leave last organsation

4 8234

wo kya cheez hai jo saal me 1 baar mahine me 2 baar hafte me 4 baar aur din me 6 baar aati hai

39 1296277

explain what is pst folder and function?

7 17969

why u want to work in the call center

4 10712

speak on the topic "idle mind is a devil's workshop"

2 12760

tell me about common wealth games??

1 3894

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Un-Answered Questions

Can I link an excel cell to a word document?

325


You are project manager for an engineering company. Your company won the bid to add ramp-metering lights to several on-ramps along a stretch of highway at the south end of the city. You subcontracted a portion of the project to another company. The subcontractor's work involves digging the holes and setting the lamp poles in concrete. The subcontractor's performance is not meeting the contract requirements. All of the following are valid options except: A. You document the poor performance in written form and send the correspondence to the subcontractor change request through Contract Administration. B. You terminate the contract for poor performance and submit a change request through Contract Administration. C. You submit a change request through Contract Administration to ask the subcontractor to comply with the terms of the contract. D. You agree to meet with the subcontractor to see if a satisfactory solution can be reached.

562


Give me an example when you felt you were able to motivate a group.

727


dear sir i need rrb chennai Section engineer S & T for last 2 year question papers. Plz send my email id is gsmaliniraj@yahoo.co.in, malinisankaram@gmail.com

1597


What is xml designed for?

455






What is the main purpose of delegates in c#?

506


What is bootstrap pagination and how we can use it?

1


How do you split cells in excel 2016?

287


What is function overriding and overloading in java?

573


Is glassfish a web server or application server?

462


Distinguish between angularjs expression & javascript expression?

427


What does echo $$ do?

538


What does db2 plan contain?

571


A signal has a wavelength of 1 micro min in air.how far can the front of the wave travel during 1000periods?

2027


What is difference between web config and global asax?

441