why do you want to join call center
Answer Posted / http://www.vcarecallcenter.com
Call Centre or BPO are the places which not only pays in
financial benefits but also give an opportunity to groom
yourself. the flexibilty in the timings are the ain thing
which i like most and yes the facilities too...only these
industries grooms their employees and itself side by side..
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Any idea relating marketing project for a b-school....
Tailored Communication Style Describe an occasion when you have tailored your communication style to deal with a particular situation within your teamWhy was it necessary? What was the other persons role? What did you need to take
I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?
1.6. Tell me something about your happiest day of your life.
tell me about your your marvelous day that you have spent till now
what u know about genpact.
What kind of a salary are you looking for?
How to deal with the customer having a language barrier?
SUPPOSSED IF IAM A FRESHER, THEN WHAT SHOULD I ANSWER TO INTERVIEWER. IF HE ASKED "DO YOU HAVE ANY EXPERIENCE"
tell us about a time when u failed to meet a deadline.
why you want this job (specially when you go for first interview and changing the industries)
1. Has modern looking equipment
What is the difference between a bpo and a call center?
Can you use different software’s easily? : bpo
For customers, proactive engagement do you know the ways to create it?