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Answer Posted / aijaz khan
Amitabh Bachchan
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what are the advantages of crm ?
What is the metric RSA?
Why do you want to work in a call center?
what is us staffing? describe the complete life cycle of the us staffing
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
1. What do you understand by "Quality"? And how much, do you think "Quality" is important and why? 2. What do you mean by "Analyst"? What is the difference between a "Quality Analyst" and a "Quality Controller"?
What are the steps you follow when you appraise an advisor ?
speak about mumbai for 5 min
what is stub zones and what thair work
Why we promoted you as senior Team leader
What are the disadvantage and advantage of working in a call center?
how u spend your last weekend???
What is erlang call centre staffing formula
Do you get along well with co-workers?
What is the difference between the bpo and call center?
