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Answer Posted / rahul h punjabi
call centre is a bridge between customer and company,where
in agents calls the customer,tells him about the
product,solve his queries,provides him service..basically
call centre deals in two types of calls i.e.inbound and
outbound..Inbound deals with customeer service &
outbound deals with hardcore sale..
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what are some aspects of your present or most recent position that you dislike?
HI! I am fresher to call centre and would like to work in this field. Can anyone explain me how to get started as a fresher with no knowledge of interview,group discussion, jam sesion etc.
Hi Mr.Anil even i am looking for the same to start up a call center did u come to know the details if u plese let me alo know.my mail id is madhueric11@gmail.com
How one can improve customer interactions?
Why do you consider yourself suitable for administration position?
What is your biggest achievement? Can you give me an example of ?
How to deal with abusive/slang using customer?
What would be the probable interview questionnaires for Hutchison 3 Global Services | Pune, for the international inbound customer service voice?
tell me yours mothers daily routine , fathers, your's
why do you want to take up a job after a long break of so many years?
I am a fresher and still in my probation period in wipro bps . And I have been put in PIP ( performance improvement plan) as I got many errors in my duration. Does that mean they will terminate me? Also if they will do this , do i need to tell in my new job interviews about the offer letter which i got from wipro? If not , then how i can i explain my gap
HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance
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Why do you want to leave your organization or company?
If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
