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I have done B.Sc.(H)Zoology).I went for an interview in a
call centre.Cleared seven rounds there.Only I was selected
out of 50 people for HR round.In HR round the HR manager
asked me "Why you want to join a call centre after doing
B.Sc.?" I couldn't answer and lost the interview.
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Answer Posted / zakir hussain
i have done my bachelors in scinces which is a
graduation . Now that after completion of Graduation i
have started the process of job hunting werein i have seen
the growth in the call centre indstry from the global
sceniario & as well my guides and parents who have showed
me that this is also an industy which exists & my drive and
passion has also been to be in customer service thats the
reason to join the call centre.
zakir_hussain1@yahoo.com -9246528136
" I love to communicate and I believe I have the zeal &
passion for customer satisfaction. It is the right place
for me to settle at the early stage of my career here as I
am a fresher. I feel if I am passionate about the work then
my educational background should not be a constraint".
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First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
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