Stubborn (a)willing (b)obstinate (c)pliable (d)easy
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whay u r join RBS? and what do u know about this co. tell me somethng about RBS ?
how to convince customer to buy your product on phone
Why do you want to work for our company? : bpo
SUPPOSSED IF IAM A FRESHER, THEN WHAT SHOULD I ANSWER TO INTERVIEWER. IF HE ASKED "DO YOU HAVE ANY EXPERIENCE"
What are the disciplinary actions as a Team Leader you will take if you come across a female employee who is sexually abused ?
Explain how to tackle the customer language barrier that exists in between?
what expectations do you have by own skills?
What was your biggest mistake?
NARRATE A STORMY NIGHT?
why do u want to switch
Give me an example of a job where you had to work as a team
What would be your advantage in the future if you join now?
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
what is the importance of quality and quality analyst in call center
