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how to sell a mobile phone if the interviewer asks
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- DU, FirstSource, Genpact, Oppo, Raj Ratan Infosolutions, Samsung, I also Faced
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Answer Posted / prasant kumar
Me - Hi sir how you doing? ( greetings is important)
Intw - Good.
Me- what kind of phone u r looking for? (important question to know is he really a customer or not - if he say particularly a model or brand than he is potential - if he say anything else he is open option)
In - Don't know ( open option, generally interviewers say that)
Me - May I know which mobile you are using right now? ( identify need & analysis)
In - Samsung duos. ( an old model - means he use it for calling and doesn't use internet much)
Me - alright, I guess you don't use internet much?
In - yes/no (bamm - if he yes than u use smartphone features to sell as he is tech driven, - if no than you sell belongingness features, society features, security and other aspects rather than just technological features, which is kind of hard - in my case i take No)
Me - Well! if you allow me, i want you to held this phone in your hand. Now tell me how do you feel now?
Me - don't you feel more powerful, a bit of stylish and attractive.
In - yes, but i am not looking for this kind of phone.
Me - its alright sir, i am not selling you a phone i am selling you the experience. you can get calling and internet features in any phone, but I don't want you to have just a phone but a personality, you must feel rich every time you take out this phone from your pocket. and this phone right here is build to provide that.
In - ok, what are its features? or price? ( he himself ask for features & price - means you have converted a normal clients to a potential client)
After this its just piece of cake as you know how to connect features with requirements.
and close the deal.
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