i want to know about call center interviews question
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Answer Posted / sunil arya
Tell me about yourself ?
I'm Sunil Arya I'm from Gaya Bihar. But, now I have been living in gurugram for six months. I passed graduation in 2016. we are 7 members in my families including me. My father works in a private company and my mother is house wife. and my hobbies are playing cricket and watching cricket. I like panipuri not masalpuri.
That's It.
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whats ur sisters daily routine?
I m wrkin as an assitant manager (age 24 yrs)in ESSAR i wana to rollbak to my native place Delhi..nd njoy abit cool life..wat r the opportunities at call centre at higher levels....
what is the actual work profile of a process associate in a bpo??
speak about your collage days for five minutes
How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?
I have BCA degree but it correspondence study, during my study time I am in a company so I have 3 years experience and also mention in my resume that I have done my degree crom correspondence, they send me a mail to attend the interview. Does they accept my candidature as I am from correspondence study? Plz reply soon.
Where do you see yourself after five years? : bpo
How would you teach an old customer to browse a file on her desktop or PC, let us consider the person who isn't that good at computers?
How can you relate call centers to bpo?
What you know about call center?
What’s your area of opportunity?
Click here for more job opening in bpo. http://www.123outsource.net/call_center_inbound_customer_care_philippines_manila.php
Had you thought of leaving your present position before? If yes, what do you think held you there
what motivates you? also have you used these motivators with other
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
