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i want to know about call center interviews question
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Answer Posted / gautam verma
hey friends i think now you are also suffering from the problems in interviews about their question which i also had some time but after few days i went through about a trick that i have to write all questions which were asked to me on my all interviews and i was rejected but after i wrote all question i prepared those very well and that all question i am going to share with you.
1.Tell me about yourself?
2.Tell me about your family background?
3.why we should hire you?
4.why you want to join BPO?
5.what you did do on your last day?
6.what was your most memorable day in your life?
7.what is inbound and outbound process?
8.what is hot lead?
9.How was you college days?
10.Tell me about your school days?
11.Which movie you saw last time and what was the story of this movie?
12.what are your Strenghths and weaknesses?
13. what you know about our company and BPO sector?
14. how you sale a product on outbound call?
15.what was your last job, and why you want to change the job?
16.which things inspired much you in your life?
17.what is your ultimate goal ?
18.what is your role model?
19.what is your long time goal and short term goal?
20.what is your salary expectations ?
friends prepare these questions and i hope these will be helpful for you in next
interview .wish you a good luck..god bless friends,
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HANDLING OF ALL FRONT OFFICE QUERIES PERTAINING TO CONSUMER ACCOUNTS AND INTERACTION
Are you comfortable working in night shifts? : bpo
Give me an example scenario of a poor customer service and what would you do differently?
4. Materials associated with the service are visually appealing
Do you know the common risk associated with bpo’s and how will you cope with them? : bpo
For implementing a crm solution to your business what things need to take care of?
What are an inbound call center and an outbound call center? What is the difference between the two?
who is ur favourite actress &why
What is the difference between a bpo and a call center?
Tell me about ur best friend
How do you feel about doing repetitive work?
speak an minute where u reside
How is Attrition Calculated ?
Did you learn anything new recently which can be helpful to bpo’s? : bpo
5. When promises to do something by a certain time, they do so
