What are the rounds taken in the interview for all call
centers.
What are the training period and training given to the
agents of the call center.
- 1 Answers
- 3024 Views
- I also Faced
- E-Mail Answers
Answer Posted / skeptictheist
The application process for call center are;
- online examinations are done in front of the computer and these are: Berlitz, versant, mock call or call simulation, computer exam( grammar, listening skills, e-mail letter making, sometimes there's maths, logic, vocabulary or aptitude test, typing test the required speed is 30 and above), then if you pass all of these examination you'll be called back for an initial interview to final interview if possible sometimes there's panel and group interviews, and then last round is tougher than the rest, the OM or the manager's interview. Finally if you made it, job offer will be given to successful applicants. Good luck on your journey!
| Is This Answer Correct ? | 0 Yes | 1 No |
Post New Answer View All Answers
what are the key resposibilities of Team Leader
Are you able to work with multiple phone lines?
I am 36 years old with graduation. Is it possible to get job in international bpo without any experience? Previously i was into my father business and due to some reasons business got shut down.
Arrange The Letters In 4 Words forming a meaningful sentence- Y,S,S,R,O,I,F,L,U,M,E,I?
What problem did you encounter and how did you overcome them?
what's ur financial needs? how to face a furious customer? do you know how to motivate other?
What is erlang call centre staffing formula
Name the factors you need to take into consideration before conducting a survey for customer service satisfaction
Sell me your used envelope?
which one do u prefer idly vs pizza why ?
what are the responsibilities of a quality analyst in call center
Did you learn anything new recently which can be helpful to bpo’s? : bpo
What are the important things you need to take care of implementing a crm solution to your business?
Technical like c,c++,Telecommunication
How can you relate call centers to bpo?
