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Can anybody tell how many rounds of interviews are taken in 24/7 customer care and what are they? plz guys help me.
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Answer Posted / john
1st self intro and topic for 2min
2nd technical written test basic computer questions
3rd online assesment test ( typing,grammar, aptitude,)
4th mock chat
5th operation rounf
6th final hr round
source www.jobshunting.weebly.com
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Hi, i have work experience in call center as a Team Leader,now i wanted to move from call center to other industires.Can u please suggest me in which domain i can get a job?
I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?
Why do you want to leave your organization or company?
How can we define that the person is an intertesting person?
What steps will you take to deal with an unsatisfied customer?
i m under graduation student in B.A Stream. what is career in Genpact..
What are your advantages as a newbie?
When do you want to start?
Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. So any candidate who is interested workin with international & domestic call centre. Our biggest strength is our team work. We placed large number of candidates in international call centre. So, interested candidates pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).
What do you know about us?
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wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?
HANDLING OF ALL FRONT OFFICE QUERIES PERTAINING TO CONSUMER ACCOUNTS AND INTERACTION
What are the disadvantage and advantage of working in a call center?
