Answer Posted / sunny gakhar
customer service is the services provided by anyone to its customers, it may be before purchase services and and post purchase services , like problem solving services , how to use the product , finding and solving any product issue, providing timely information about their issues and updated version etc. and everything in a appropriate time.
post purchase services are much important than pre purchase services.
| Is This Answer Correct ? | 0 Yes | 0 No |
Post New Answer View All Answers
What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
What is the difference between the shore and off-shore outsourcing? : bpo
Explain how to deal with a customer who denies paying for the product?
hey guyss plzz tel me dat ... i can speak in english but not dat much .. bt now dayz m wrk hardly 2 improve my english..soo wat i shud thnk dat ....i have best future in bpo or call center ... my frndz said dat .. call center is short time period job is it .. ???
How long do you want go work here?
Extra initiative by u in your current organization other than your KRA (Routine work)
Do you know the procedures which should be followed while talking to a customer?
why you want this job (specially when you go for first interview and changing the industries)
why job in wipro?
What do you like about being employed in a call center?
Can I know what kind of wrestling is done in the call center
Describe a situation in which you inspired trust and respect in your team.
what is PHO and NHO in bpo industry. And after completion of all that what is the procedure for joining.
What will make you quit to work?
