Answer Posted / shaik babji

TECHNICAL support executive is the one who resolves the customers technical issues like modem issues ,internet issues etc.....in this the TSE will get calls ,mails,chat etc ......then he want to respond to that and show solution to customers.

CUSTOMER support is the one who helps the customer problems ex balance deduction,etc etc...
CSE will get calls or mails or chat.

Telecaller is the one who want to cal the customers and tell them about products or new offers provided by them .....

favourite crowded market place

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Tell me about ur best friend

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1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.

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will you accept position for the time being

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whats ur sisters daily routine?

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If you had power'what you would had to do with it?

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Extra initiative by u in your current organization other than your KRA (Routine work)

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what is daily routine of you/mother/father/sister/bro.

2447

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Are you willing to relocate/travel?

1768

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what are the responsibilities of a quality analyst in call center

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Tell us something about yourself, discuss 5 characteristics

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Speak on your unforgettable or memorable day for two minutes?

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Hey this is lucky i have finished 2 rounds of dell. i have next round ,i.e operational. i dont have any idea abt it can sum1 help me out my id is vijaya_625@yahoo.com

2008

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What are advatages and disadvatages of BPO job?

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Are you able to work with multiple phone lines?

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