How will you handle irate customer?

Answer Posted / maya

First of all I will understand the customer that he is facing issue now. I will apologize from my end. Since he is irritate customer. So I will give full confident and assurance to him. Than I will find out the reason that he is facing issue now. And than I will guide and try to resolve the issue at the earliest.  Once the issue fixed. So that customer get into cool. Now the customer will completely satisfised with my service.

Is This Answer Correct ?    0 Yes 0 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

Technical like c,c++,Telecommunication

2930


Tell me something about social media

1740


what is trainer's defination and quality?

2197


Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?

3497


what are the roles of teacher for speech comp?

1857






What is voice process

2416


Determine the type of bpo you wish to work? : bpo

775


wata is all about qm intigration

2095


wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?

2560


what type of aptitude question they ask for interview?

2435


in wat manner we shud describe a topic,i wanna know the well mannered step by step answer,plz any one help me outa this

2000


abdul, you have technical background but why do you want to come in BPO & for non- technical process?

2458


HANDLING OF ALL FRONT OFFICE QUERIES PERTAINING TO CONSUMER ACCOUNTS AND INTERACTION

2051


hey guyss plzz tel me dat ... i can speak in english but not dat much .. bt now dayz m wrk hardly 2 improve my english..soo wat i shud thnk dat ....i have best future in bpo or call center ... my frndz said dat .. call center is short time period job is it .. ???

2349


Give me an example scenario of a poor customer service and what would you do differently?

1464