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How will you handle irate customer?
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- Sitel, Tech Mahindra, I also Faced
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Answer Posted / maya
First of all I will understand the customer that he is facing issue now. I will apologize from my end. Since he is irritate customer. So I will give full confident and assurance to him. Than I will find out the reason that he is facing issue now. And than I will guide and try to resolve the issue at the earliest. Once the issue fixed. So that customer get into cool. Now the customer will completely satisfised with my service.
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