Scenario - We contact a target group using email campaign. Now how do we monitor the replies. I want to contact the customers who didn't respond to the email campaign?
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Answer Posted / chinna babu
To check weather E-mails has been successfully sent or not T-CODE /nSOST
to check how many customers visited how many number of times each
Marketing contact list & Marketing contact summary Respectively
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we will be giving rules and conditions in decision element and setup work flow
or
total actual TG- replied (intrested & not intrested)=non responders
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