Interested to Buy Any Domain ? << Click Here >> for more details...
How will you handle irate customer?
- 6 Answers
- 19436 Views
- Sitel, Tech Mahindra, I also Faced
- E-Mail Answers
Answer Posted / sandy
the first thing that i will do is to apologize and at the same time sympathize with the customer . next is to listen attentively and let him know that you are taking note of what he is saying in that way he will know that you're the right person to speak with. finally tell him that you will immediately work on his complains and thank him.
| Is This Answer Correct ? | 1 Yes | 0 No |
Post New Answer View All Answers
hi i went for a walk to hsbc(call center) and i attended to written and telephonic round and next i have to face avp round what type of questions i have to face in that round please sujjest me
Explain how to tackle the customer language barrier that exists in between?
Had you thought of leaving your present position before? If yes, what do you think held you there
) Daily Routine? b) Story Making? c) School or College Farewell? d) Daily routine of Mother?
what are the major key responsibility areas for a manager in bpo...?
explain about the validations and in your project where did u used the validations?
Whatb is Bpo? What is Call centre? What is Telemarketing?
generally, now a days all call center and IT companies are asking us to speak or talk on some topics?
have you seen a manhole? why do you think it is shaped like a circle?
how to convince customer to buy your product on phone
I like to perform well in pick and speek round what are the tips?
what about your dedication?
n rounds will be there in IBM voice based non-tech support?
I am 36 years old with graduation. Is it possible to get job in international bpo without any experience? Previously i was into my father business and due to some reasons business got shut down.
How can you relate call centers to bpo?
