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introduce urself?
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Answer Posted / gautam
hi, i'm Gautam Kumar . as per my educational qualification i am graduate. my hobby is playing cricket. as experience i have done as CSA for nine months with techmahindra. my strength is good learner, positive approach. this is all about me.
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what are the responsibilities of a quality analyst in call center
I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?
Which is Better home cooked food or outside food ?
what is the job description of us it recruiter?
how are you qualified for this job?
will you accept position for the time being
women in politics
What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
Are you willing to work for long hours, if the project demands that from you?
Do you think that you’ll like this job?
What are an inbound call center and an outbound call center? What is the difference between the two?
Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge
Determine the type of bpo you wish to work? : bpo
