difference between voice and non voice
Answer Posted / ankush
Voice is quite toughest than Non-voice, as you need to
interact to customer at the same time when you are looking
for answers in your portal. You need follow the curtsey,
need obey all the quality parameters with customer's
thinking, might the customer can be rude, can be polite
either can be complaining. In non-Voice you need not to hear
the customer's tome, just need to follow up the question as
regular basis.
Is This Answer Correct ? | 19 Yes | 4 No |
Post New Answer View All Answers
IF U GET A CHANCE TO MEET UR FAVOURITE STAR HOW WOULD U LIKE TO SPEND A DAY AND NIGHT WITH HIM/HER?
i am 10 pass with cbse board can i get a job in call center
why dell only ?,
Hello,I would like to know the Technical Test Queries for B.P.O.So please reply to my queries at your earliest possibility.
How would you teach a blind person to withdraw her credit card account on an automated teller machine?
What is your biggest achievement? Can you give me an example of ?
How do you manage your time? Give me a reason of being late?
Why weren't you regularized in your previous job?
Will you be comfortable handling customers on the phone? : bpo
Whatb is Bpo? What is Call centre? What is Telemarketing?
Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.
which thing is most necessary for international cal center? how can i improve my voice and accent ?
How will you manage agents who are more tenured in the organisation and are elder to you ?
What is onshore outsourcing?
hey.. what do you know about HSBC??