Answer Posted / ankush

Voice is quite toughest than Non-voice, as you need to
interact to customer at the same time when you are looking
for answers in your portal. You need follow the curtsey,
need obey all the quality parameters with customer's
thinking, might the customer can be rude, can be polite
either can be complaining. In non-Voice you need not to hear
the customer's tome, just need to follow up the question as
regular basis.

tel me sumdin abt indian culture?

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What would you do if the customer says that it took you long to resolve an issue?

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how you spend your yestarday

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hi... this is murali... i've attended for brigade interview for the first time...and got rejected in final technical hr round... can u sujjest me some questions on Windows XP Operating System, Ports and their pins, USB's, Basic Troubleshooting ... i have to attend again on 13th nov....

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describe a person

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For which process u are coming... I'm bpo like convergys

1986

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What is a bpo? : bpo

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have u shared any lighter moment with customercare executive in ur life tell me ur experience

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relate ur course to data analyst job...my course is BS Management..

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list three of your most important accomlishment

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1)why do you select bpo industry? 2)why you left your previous hotel industry? 3)what do you know about this bpo industry? 4)Are you intrested to work in this industry?

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If you were given a chance to become a mayor or someone who has power and authority over all the country what would you like to do and why?

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Give me an example scenario of a poor customer service and what would you do differently?

1968

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hi i went for a walk to hsbc(call center) and i attended to written and telephonic round and next i have to face avp round what type of questions i have to face in that round please sujjest me

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what is the call center

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