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How long should a call agent hold their customer online for.
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tell me something about data analyst
what are the responsibilities as a call centre execuitive when we talk to the customer ?
What about your strength and weaknesses?
Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge
list three of your most important accomlishment
What are your greatest achievements so far?
effects of video games?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
What would you do if your team ceased to perform? Them.
Have you ever committed a mistake at work?
For which process u are coming... I'm bpo like convergys
How do you get here? (About Route)
If you have a superpower what would like to do for one day at work and why?
General Topic
Explain how to deal with a customer who denies paying for the product?
