tell me about yourself introduction?
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Answer Posted / aditya
Good Afternoon Sir,↲
My name is Aditya Pratap Singh i am graduate with science stream and persuing MBA from Rajshree Tondon University Allahabad. Presently i am working with JP Group as a assistant at satna for last 2 years.
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What are the key aspects that can help to improve your customer service?
What is more important to you money or success?
How can you say "Time Is Money"
WHAT IS SMART DRIVE ND GENPACT
Will you be happy to work in night shifts or over the weekends?
How is AHT calculated & How will you reduce AHT
How to build a good rapport?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
How was your yestarday?
1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.
What are the major sectors for outsourcing? : bpo
Tell me something about your college and your course why do you choose that?
This advertisement for thos who are interested to do job in Domestic Call Center in Kolkata. The details are mentioned below Qualifications: 10+2 Min Skill: Spoken English, Hindi, Bengali. Willing to work as shift wise. Please send your C.V to vodafone.rahaman@yahoo.com or call to +91 9874528290
What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
Can anybody point it the responsibilities of Team Leader of domestic Call Center or BPO. If you are answering the point it out and explained.
