tell me about yourself introduction?
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Answer Posted / chirag
my name is chirag nayak. i have completed gredueted for
guj.uni.in 2009. pursuing ica+ course runinig annamalai uni.
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why you leave teaching? and why you want to join BPO?
Tell something about u r favourite holiday destination?
How would you manage your accommodation?
How to build a good rapport?
what the daily rutien of sunday
What is the difference between KRA & KPI
Can anybody point it the responsibilities of Team Leader of domestic Call Center or BPO. If you are answering the point it out and explained.
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?
What are you Konw about genpact ?
relate ur course to data analyst job...my course is BS Management..
I m wrkin as an assitant manager (age 24 yrs)in ESSAR i wana to rollbak to my native place Delhi..nd njoy abit cool life..wat r the opportunities at call centre at higher levels....
What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
1. Has modern looking equipment
