How will you handle irate customer?

Answer Posted / aleeem.qureshi@gmail.com

first of all I will listen the customer problem carefully
without any interption.i will apologiz for inconvience
which customer has faced.than i will find out the reason
that why customer got inconvience. than will the reason
with assurence of solving within time frame.and i will give
the assurance of better services in future.once querry get
resolved i will contect to the customer.
afterall i will follow the procedure of taking complains.

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