Answer Posted / genpact

DOMESTIC > THIS IS FROM LOCAL MEANS INDIA.
INTERNATIONAL> OUT SIDE FROM INDIA

What do you consider as an important aspect of a successful call center?

781

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you have a stability issue hr people told me ?than what should I tell them?

1712

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If you have a superpower what would like to do for one day at work and why?

1496

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For implementing a crm solution to your business what things need to take care of?

724

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What do you like about being employed in a call center?

773

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What is your experience in Client Management ? Types of Client Interaction ?

1427

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Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge

959

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If you had power'what you would had to do with it?

1736

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What will you do in a situation where system shuts down and you still handling customer on the phone?

1700

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I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?

9311

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why was the inbond process of vodafone

1884

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fullform of bku

1981

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What is the difference between the bpo and call center?

724

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sell to me a perfume..

4946

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How do you tackle a customer ? Explain from your experience and what have learnt from that ?

2661

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