Answer Posted / giridharan

Due to the rapid growth in Science & telecommunications
the world has been reduced to a global village.
People of Different cultures come together and it is a
necessity to learn the Global language for beter interaction
and job opportunities.

HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?

2448

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Mention what are the critical attributes of a call center executive?

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How can you improve customer service without spending any money?

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WHY SOMEONE WANT TO APPLIED FOR AN IJP IN SAME PROCESS BUT DIFFRENT DEPARTMENT

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If our call center is involved in activities that bend many laws, would you work with us?

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actually what is the working of a call center? what is the method of process and how do they get source?

2448

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what is difference between marketing and kpo

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Please post HSBC linguistic round interview questions with answers, favourite teacher, favourite holiday spot, about colors, about picture discussions, please post these questions if anyone faces HSBC interview its a cruical round, everyone flunks mostly here so if everyone posts these questions it will be helpful to all

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Are you able to work with multiple phone lines?

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What is iso:9000 in outsourcing? : bpo

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Do you think that you’ll like this job?

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what are the job responsibilitits of a quality analyst in a call center? or what are the job roles of a quality analist in a call center?

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SPEAK ON UR LAST DAY IN UR SCHOOL (10 OR 12TH)

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I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!

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For customers, proactive engagement do you know the ways to create it?

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