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I am interested in bpo non voice process.in HCL BPO there
is a written test i.e)aptitude contains basic grammer,20
aptitude ques,basic networking ques.pls help me to clear
this test.
- 7 Answers
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- BPO, DELL, HCL, HP, Serco, Sutherland, Wipro, I also Faced
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Answer Posted / rajendra yadav
Could you please provide me the question sheet? I will
really try to solve it with hundered perecent accurecy.
| Is This Answer Correct ? | 38 Yes | 10 No |
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How would you teach an old customer to browse a file on her desktop or PC, let us consider the person who isn't that good at computers?
4. Materials associated with the service are visually appealing
What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
where you wand to go in your weekend
CURRRENTLY I AM WORKING WITH WNS SINCE 1YEARS I AM LOOKING OUT FOR SOME OTHER COMPANY WHAT WOULD BE THE PREFECT ANSWERS ABOUT THE REASON I AM LIVING MY PREVIOUS JOB. WHY U WANT U LEAVE WNS? CAN ANY ONE GIVE ME A PERFECT ANSWERS OF THIS.
What steps will you take to deal with an unsatisfied customer?
If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
How would I sell something to some one over the phone? What is selling skill?
How can you create new opportunities for customers proactive engagement?
what motivates you? also have you used these motivators with other
How do you prioritize the most important things over the least one?
WHAT IS INSURANCE? D WHY DO WE MAKE INSURANCE?
What is your edge among others who are applying here?
speak about mumbai for 5 min
What is iso:9000 in outsourcing? : bpo
