Answer Posted / priya
just be confident....about yr answer.....and act smartly
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wats d selection procedure for WIPRO BPO, gurgaon or delhi . 4 Customer care executives ,, do they hire undergraduates as well ? how many rounds they held & everything abt. it ? Plzz HELP asap, thanks.
tel me sumdin abt kolkata?
Have you ever worked in a call center before? If so, how long did you work there?
Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)
what are the personel characterstics and qualities that you would bring to this position that would be paticularly helpful in fulfilling the responsibilities of this position?
What is the difference between the shore and off-shore outsourcing? : bpo
have you seen a manhole? why do you think it is shaped like a circle?
For which process u are coming... I'm bpo like convergys
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
What was your Service Level Agreement ( SLA) Ratio :-
Tell me something about chennai for 2 mins.
HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance
for some training is a neccesity and for others it's a luxury comment about the above statement
Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?
Tailored Communication Style Describe an occasion when you have tailored your communication style to deal with a particular situation within your teamWhy was it necessary? What was the other persons role? What did you need to take
