As A B.TECH Graduate Why U want To Get into BPO?
Answer Posted / niveditha
For change I have to work in BPO and to learn more something
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when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....
actually what is the working of a call center? what is the method of process and how do they get source?
how u spend your last weekend???
What you know about call center?
What are your strengths and weaknesses? Give an example of this behaviour
How to improve the KRA and KPI and better coaching
do they hire undergraduates? and if answer is in affirmative then what sorts of questions we hav to prepare?so tht i can crack this interview
Why you left your previous company or why you want top leave your current company.
what will join in my company?
Your expected salary?
tell about ur self,what do u know about call center n iam an Be graduate how i should answer
what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?
If I spoke with your previous boss, what would he or she say are your greatest strengths and weaknesses?
Why is it that SMS/MO recieves a sent and delivered acknowledgement but MT is not recieving the message?
wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?