Answer Posted / rajeshwari.v
to satisfy customer need, providing information about their
queries, problem solving. should handle friendly nature.
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How was your yestarday?
What is area of interest?
What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
why you want 2 join bpo ,after completing hotel managment?
How do you ensure that your departments goals are in line with the overall company goals?
WHY SOMEONE WANT TO APPLIED FOR AN IJP IN SAME PROCESS BUT DIFFRENT DEPARTMENT
NARRATE A STORMY NIGHT?
minimum how many years of experience your company wants
HOW TO CONVINCE CUSTOMER IN INSURANCE BPO JOB?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
Are you a team player? : bpo
provide example where initiated and followed up on a project until its completion ?
what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?
What you would like to wear traditional or western ?
tell me about your your marvelous day that you have spent till now
