what do u know about the company TATASKY?
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Answer Posted / rajneesh madhok
----- Original Message -----
From: rajneesh madhok
To: chaubemc@trai.gov.in ; ap@trai.gov.in ; daca@trai.gov.in
Cc: TATA SKY
Sent: Sunday, July 04, 2010 4:22 PM
Subject: Cheating by Tata Sky; Not following directions of TRAI
----- Original Message -----
From: rajneesh madhok
To: chaubemc@trai.gov.in ; ap@trai.gov.in ; daca@trai.gov.in
Cc: TATA SKY
Sent: Sunday, July 04, 2010 3:52 PM
Subject: Cheating by Tata Sky; Not following directions of TRAI
To SPEED POST July 4, 2010
1.The Research Officer (B & CS)
Mr. Daneshwar Dutt Dubey,
The Telecom Regulatory Authority
of India,
Mahanagar Doorsanchar Bhawan,
Jawahar Lal Nehru Marg,
Old Minto Road,
New Delhi-110002
Tele/fax: 23220442
2. Sh. Vikaram Kaushik,
Chief Executive officer,
M/s Tata Sky Ltd,
3rd Floor, Bombay Dyeing A.O. Building,
Pandurang Budhakar Marg, Worli,
Mumbai-400025
F.No. 4-58/2010-B&CS Dated: 15th June, 2010
1. CHEATING BY TATA SKY
Lot of Channels Deleted from the Package availed BY TATA SKY
and Due date cut short for one year Package to Six months
2. Not Following directions of TRAI
Subscriber No. 1024565093 of Tata Sky
Sir,
Kindly refer to your letter, F.No. 4-58/2010-B&CS dated 15th
June 2010. In which yourgoodself has directed to TATA SKY to
take up the matter and resolve the problem. BUT NO ACTION
AGAINST YOUR DIRECTION EVEN.
Kindly look in to the following points:
1. That I had made payment for annual package on Dec 26,
2009 So, the obviously the Due date for the already running
balance should be Jan 2011, which has been requested and
finalized.
2. (a)That Tata Sky today sent the message that your
package request completed and current account balance is
110: Due date 13/07/10.
(b) That the second message I received Tata Sky package
request completed & Current a/c bal : Rs 560: due date
21/08/10.
3. That I solemnly affirm and declare that I have never
sent the request to Tata Sky to Change my Package.
4. That as per your instructions made to Shri Vikram
Kaushik, Chief Executive Officer, M/S. Tata Sky Ltd, 3rd
Floor, Bombay Dyeing A.O. Building, Pandurang Budhkar Marg,
Worli, Mumbai-400025 to take up the issues as mentioned in
the complaint with a copy of the complaint sent to TRAI and
had directed to reply to the complainant. But till date no
reply has been made by the said company against your kind
direction as well.
5. That the package changed to our Tata Sky connection
has majority of the channels to which the language of the
subscriber don’t understand.
6. That the package of kids for whom the Tata Sky
connection has been availed has been deleted.
7. That Tata Sky is not telecasting the requested 50% of
the channels for which annual package had been availed up to
Jan 2011.
8. STOPPING THE SERVICE WITHOUT PRIOR INFORMATION. WORST
SERVICE INDEED
Yours faithfully,
Rajneesh Madhok,
B-xxx/63, Nehru Nagar,
St. No. 2, Railway Road,
Phagwara-144401 (Pb)
Ph: 01823-262569 (O), 268210 (R), 094173-06415(M)
Tele-fax: 01824-262569, E-mail: rajneesh_madhok@yahoo.com;
rmadhok_pgm@bsnl.in
========================================================
Tata Sky
Location: Punjab, India
Posted: 2010-06-05 by rajneesh madhok Send email
Unfair Trade Practices by Tata Sky
----- Original Message -----
From: rajneesh madhok
To: chaubemc@trai.gov.in ; ap@trai.gov.in ; daca@trai.gov.in
Cc: TATA SKY
Sent: Saturday, June 05, 2010 11:50 AM
Subject: Unfair Trade Practices by Tata SKY Ltd.
To Speed Post June 5, 2010
The Chairman,
Telecom Regulatory Authority of India
Mahanagar Doorsanchar Bhawan,
Jawahar Lal Nehru Marg (Old Minto Road)
New Delhi-110002
SUBJECT: HIGHHANDEDNESS BY TATA SKY WITH SUBSCRIBERS
SUBSCRIBER NO. 1024565093
Sir,
I, Rajneesh Madhok resident of B-xxx/63, Nehru Nagar, St.
No. 2, Railway Road, Phagwara is unfortunately become the
customer of Tata SKY Ltd and got one Tata Sky connection
with One Add on Facility.
Sir, from the day one Tata Sky has been doing highhandedness
with the customer, Though the commitment and the payment for
the connection has been made on annual basis and the
commitment of no other charges had been made by the dealer
who collected the amount from me and this is in the
knowledge of Tata Sky Ltd.
1. As the payment on annual basis has been made to Tata Sky
on Dec 26, 2009 the details are as under:
COMMITMENT MADE BY TATA SKY Annual Package with ADD
ON-Installation free
Payment made to M/S Happy Satelite & Telecom, Opp. Amar
Guest House, Near Bhagat Singh Chowk, Phagwara Gate,
Jalandhar Contact No. 98148-42798, 98145-02221 E-mail:
happysatelite@hotmail.com
Paid @ Rs 125 per month for *12 months = 1500=00
Paid Rs 450/= for Life Style Gold Pack anuual charge = 450=00
Paid Rs 3025 for annual Subscription for Super Saver pack =
3025=00
New Digicomp Charge = 1599=00
Total amount paid on Dec 26,2009 6574=00
Payment made to Happy Satelite, Phagwara Gate, Jalandhar. On
my repeated requests though company admitted that the amount
has been received by Tata Sky as I am explaining but no
receipt has been paid to me. The only receipt the dealer
provided was the New Digicomp Bill. Kindly visit:
http://broadbandforum.in/dth-cable-fm-iptv-cas/56527-tata-sky-fraud-name-non-standard-installation-cheap-tactics-unfair-trade-practice/
2. Though the above-mentioned commitment had been made by
TATA SKY but Tata Sky to harass consumers is deducting from
the amount deposited in advance to the company and Tata Sky
is playing Tricks to extort more and more money from the
customers.
3. Current Balance as on June 5, 2010 is Rs 709=61 and the
Due date is 26/10/2010. The Broad day light robbery to fill
the pockets
4. It is requested to TRAI to kindly look in to the matter
when the annual subscription for the already running and
Add-on Connection has been paid then why this dodging attitude.
5. Tata Sky is no applying the guidelines framed by TRAI and
so the commitment and the deposits made by the customer in
advance for annual subscription is being hotch-potched.
6. That if Tata Sky had any objection to the commitment made
then why the payment had been received in advance from the
customer on annual basis. Rather to give relaxation to the
customer.
7. It is prayed that Tata Sky should execute the committed
deal and should not harass the customer by deducting the
amount deposited in advance on annual basis.
8. Kindly direct Tata Sky not to execute one sided
agreement, the company is not authorized to take decision
unilaterally by enhancing the monthly subscription on the
committed deal and deducting the amount as promised in the
deal. This is highhandedness with the customers.
9. Kindly direct to Tata Sky not to indulge in Unfair Trade
practices adopted by them.
Thanking you,
Yours sincerely,
Rajneesh Madhok,
B-xxx/63, Nehru Nagar,
St. No. 2, Railway Road,
Phagwara-144401 (Pb)
Ph: 01824-262569 (O), 268210 (R), 094173-06415
Tele-fax: 01824-262569; E-mail: rajneesh_madhok@yahoo.com;
rmadhok_pgm@bsnl.in
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