Interested to Buy Any Domain ? << Click Here >> for more details...
Answer Posted / mohit dhingra
An outbound call center is one in which call center agents make outbound calls to customers on behalf of a business or client. Calls made from the center can include telemarketing, sales or fund-raising calls, as well as calls for contact list updating, surveys or verification services.
An inbound call center is one that exclusively or predominately handles inbound calls (calls initiated by the customer) rather than outbound calls. A call center may handle either only inbound or outbound calls or might deal with a combination of the two.
| Is This Answer Correct ? | 3 Yes | 2 No |
Post New Answer View All Answers
wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?
you having experience in marketing so why i will recruit u as u r fresher in this field...
How to deal with the difficult customer?
When the interviewer asks "being a B.Tech graduate why do you prefer BPO ?", what should b my answer
Are you willing to relocate/travel?
Do you know the procedures which should be followed while talking to a customer?
What do you know about us?
How do you feel about doing repetitive work?
how did you calibrate your new year
why do u want to switch
you have a stability issue hr people told me ?than what should I tell them?
why you feel you would be suitable for Inbound customer service consultant role in a bank ?
Are you a good team player?
speak an minute where u reside
What is a bpo? : bpo
