Answer Posted / anita

yes

Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.

2206

---

What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)

2368

---

Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?

2165

---

How would you teach an old lady to fix her dwindling internet connection?

2037

---

7. Performs the services right first time

2167

---

Information about charterd bank.

2711

---

when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....

2605

---

Hello every one Sex with coworker or colleague is it good or bad ?

2387

---

Describe how you ensure that your sales targets are exceeded each month?

4328

---

Ar caller aptitude questions

5225

---

What are your Strengths & What are your Weaknesses ?

2036

---

what are the responsibilities of a quality analyst in call center

5235

---

FAVOURITE PASTTIME BET.PRE-BOARD AND BOARD?

2448

---

Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?

2302

---

Tell something about u r favourite holiday destination?

4034

---