Answer Posted / priyanka tiwari

politeness is must b'coz if a coustmer have any problem
they must shout on C.C employes,n if c.c also get anger n
misbehave with coustmer,they can think thi compny is not
good n switch out from our product n thats not good for the
company as well as for BPOs or ny coustmer care.....

starting with your last job, would you tell me about some of your achievements that was recognized by your superiors?

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hey.. what do you know about HSBC??

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Why do you want to work for our company? : bpo

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What would you do if your team ceased to perform? Them.

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memorable call

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If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?

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sorry ******* u have been rejected as vacancy is full? then u ask for ur resume dan he/she says dat i keep it wid me if deris some vacancy i will let u know ?

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who is ur favourite actress &why

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what are the personel characterstics and qualities that you would bring to this position that would be paticularly helpful in fulfilling the responsibilities of this position?

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What was your biggest mistake?

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whay u r join RBS? and what do u know about this co. tell me somethng about RBS ?

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What are the critical attributes of a call center executive?

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How did you manage to attend this interview during your working hours?

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for some training is a neccesity and for others it's a luxury comment about the above statement

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10. Employees tell you exactly when services will be performed

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