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what is the diff b\w call center and BPO
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Answer Posted / sanju
A call center performs that part of a client?s business
which involves handling telephone calls. A call center, for
example, might handle customer complaints coming in over a
ptelephone.
| Is This Answer Correct ? | 8 Yes | 2 No |
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hello i m sonu rawat now i m going on an int. and hr man tell me why u choose this organisetion so plz tell me what should i say them
What part of BPO do you like and dislike?
Why do you want to become a quality evaulator and what do you know about the job profile of a quality evaulator in BPO?
Tell me about a time when you had to go above and beyond the call of duty in order to get a job done
How long do you want go work here?
Discuss your weaknesses and how do you plan to overcome it
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
How face the Bpo interview please tell me
WHAT IS THE MAIN JOB PROFILE OF BEST CALL CENTRE
Tailored Communication Style Describe an occasion when you have tailored your communication style to deal with a particular situation within your teamWhy was it necessary? What was the other persons role? What did you need to take
if customer's credit has misused Rs.30000. Write a email to customer.
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
What have you done to promote great customer service?
wata is all about qm intigration
