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what is the diff b\w call center and BPO
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Answer Posted / prem
am a fresher .. so no idea
| Is This Answer Correct ? | 17 Yes | 23 No |
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1)why do you select bpo industry? 2)why you left your previous hotel industry? 3)what do you know about this bpo industry? 4)Are you intrested to work in this industry?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
How do you tackle a customer ? Explain from your experience and what have learnt from that ?
About Child Lobour
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sell to me a perfume..
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7. Performs the services right first time
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for some training is a neccesity and for others it's a luxury comment about the above statement
Sell me your used envelope?
what motivates you? also have you used these motivators with other
Sell me this house without a roof
What are advatages and disadvatages of BPO job?
