Answer Posted / balaji
firstly we should be familiar with all the details of that
cell. then we should be in the position to answer every
question posed by the customer. If he/she is a youth, then
we should majorly focus on all the latest technology it has.
but if he/she is an older one then we have to focus on
battery backup and compatibility.
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please mail me the questions which are asked at the time of interviews in the call center
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
How would you teach a blind person to withdraw her credit card account on an automated teller machine?
Which one do you think –web or voice- suits your qualifications better? : bpo
i am graduate in chemistry . i want to do mba but i don't know in which specialisation is better for me . can you plz advice me
name useful online tools that can be used for better customer service
What is the biggest challenge you have faced in work in the past 12 months?
How to deal with the difficult customer?
Extra initiative by u in your current organization other than your KRA (Routine work)
Panel interview; how do handle different issues coming from different workloads or multiple responsibilities i.e troubleshooting of browser, billing, cable TV, and phone?
What is your toughest or most challenging experience in life and how did you handle it?
For implementing a crm solution to your business what things need to take care of?
What are an inbound call center and an outbound call center? What is the difference between the two?
is computer knowledge is must to work for bpos????????//
Hey this is lucky i have finished 2 rounds of dell. i have next round ,i.e operational. i dont have any idea abt it can sum1 help me out my id is vijaya_625@yahoo.com
