what due you know about BPO.
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Answer Posted / dinesh singh dhami
Call centre is a place where we attend a large vollume of
inbound and outbound calls.BPO stands for Bussiness Process
Outsourcing.
| Is This Answer Correct ? | 36 Yes | 10 No |
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who is your famous personality
Why do you want to leave your organization or company?
Give me an example of a job where you had to work as a team
Please outline and describe your current targets and KPIs How do you ensure you achieve these?
Hi Mr.Anil even i am looking for the same to start up a call center did u come to know the details if u plese let me alo know.my mail id is madhueric11@gmail.com
How would you convince everyone to adopt to change and what changes would you like to make?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
Mention what are the critical attributes of a call center executive?
you left the previouscompany as we arw offering a better carrier,by suppose tomarrow morning if recieve offer where you can expect great carrier and growth,wht would be your choice?
why you leave teaching? and why you want to join BPO?
How do you measure good customer service?
How would you sell a used toothbrush? A broken pen? A bitten apple?
What do you consider as an important aspect of a successful call center?
Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo
what's ur financial needs? how to face a furious customer? do you know how to motivate other?
