Answer Posted / riskyricky
A call center is a place where you recieve or make a call,
generally we call it as an inbound or outbound call.
Whereas a BPO refers to Buisness process outsourcing where
you act as a third party and help the clients to do there
operation buisness on their behalf.
| Is This Answer Correct ? | 35 Yes | 1 No |
Post New Answer View All Answers
What will you do in a situation where system shuts down and you still handling customer on the phone?
why you feel you would be suitable for Inbound customer service consultant role in a bank ?
When the interviewer asks "being a B.Tech graduate why do you prefer BPO ?", what should b my answer
IF U GET A CHANCE TO MEET UR FAVOURITE STAR HOW WOULD U LIKE TO SPEND A DAY AND NIGHT WITH HIM/HER?
What was your reason for leaving?
What is the difference between the shore and off-shore outsourcing? : bpo
if customer's credit has misused Rs.30000. Write a email to customer.
How Did you spent you're last Night?
please describe your daily routine of your mom
Explain how to tackle the customer language barrier that exists in between?
When do you want to start?
Which one do you think –web or voice- suits your qualifications better? : bpo
What was your Service Level Agreement ( SLA) Ratio :-
what is us staffing? describe the complete life cycle of the us staffing
how are you qualified for this job?