Answer / riskyricky

A call center is a place where you recieve or make a call,
generally we call it as an inbound or outbound call.
Whereas a BPO refers to Buisness process outsourcing where
you act as a third party and help the clients to do there
operation buisness on their behalf.

Answer / abhimanyu

A Business Process Outsourcing organisation is responsible
for performing a process or a part of a process of another
business organisation; outsourcing is done to save on costs
or gain in productivity.

whereas A call centre performs that part of a client's
business which involves handling telephone calls. A call
centre, for example, might handle customer complaints coming
in over a telephone.

What do you mean by an inbound and outbound calling?

5 Answers   Beroe, Deutsche Bank, Satyam,

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Hello sir/mam i faced interview on 11th july and interview handler said u r selected for vodafone process & we call u after 10 to 15 days but sir today is 31st aug. . I am not receive any responce from teleperformance so please help me..my number is 09529981854

1 Answers  

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what is inbound and outbound

23 Answers   BPO, EURECA, Genpact,

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why you left last job

2 Answers   WNS,

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being an mca joined HR now you are looking job in bpo why?

1 Answers   Accenture,

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wjy did you apply in a call center? why not in a bank?

3 Answers   TeleTech,

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Why do you want to join call center

11 Answers   eTelecare, PTC,

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A man owns 2/3 of a computer service buroue business and sells 3/4 of his share for $75000.What is the value of the business?

4 Answers   TISL,

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whats ur sisters daily routine?

0 Answers   Aegis, HCL,

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Why do you want bpo

22 Answers   BPO, CSC, Wipro,

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problems and consequences of bpo ?

2 Answers   Infosys,

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how many call centres ?

4 Answers   IBS,

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