Answer / riskyricky

A call center is a place where you recieve or make a call,
generally we call it as an inbound or outbound call.
Whereas a BPO refers to Buisness process outsourcing where
you act as a third party and help the clients to do there
operation buisness on their behalf.

Answer / abhimanyu

A Business Process Outsourcing organisation is responsible
for performing a process or a part of a process of another
business organisation; outsourcing is done to save on costs
or gain in productivity.

whereas A call centre performs that part of a client's
business which involves handling telephone calls. A call
centre, for example, might handle customer complaints coming
in over a telephone.

i m a fresher searching job from july..i ve faced this question "what did u do for the past two months?"

7 Answers   BPO, Satyam, Yesh,

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please describe your interest in banking and the skills and aptitudes that you feel qualify you for a position with the bank.

1 Answers   Banking, Central Bank of India, First Midwest Bank, HDFC, TCF Bank,

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hello I"m ritu and i want a job in call centre I"m confused and nervous what happened in my first interview. whats the condition for this job.

0 Answers   BPO,

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Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?

0 Answers   Cognizant,

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IN WHAT WAY U CAN CONTRIBUTE TO HCL?

2 Answers   HCL, IBM,

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What do you want first money and Brand

1 Answers  

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which is important experience or pay ?

10 Answers   Andromeda, Zenta,

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I am interested in bpo non voice process.in HCL BPO there is a written test i.e)aptitude contains basic grammer,20 aptitude ques,basic networking ques.pls help me to clear this test.

7 Answers   BPO, DELL, HCL, HP, Serco, Sutherland, Wipro,

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Describe your ideal job?

6 Answers   DELL, Nestle, Petronas,

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hai , my name is sanjay i did my graduation bsc in 1998 i have in pharma marketing field from past 7 years & now i want to join bpo ,call centre can any body plase give the suggestions how to give answer for why ur leaving the sales field & joining bpo? & i want to know how the oppurtunities will be for me thanks in advance sanjay

2 Answers  

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What have you learned from mistakes on the job?

0 Answers  

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How can we remove "Mother Tongue" influence while speaking in English ?

12 Answers   Genpact,

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