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Why did u choose a bpo carrier?
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Answer Posted / sandeep kumar
Because i am interested in this field and want to work for this company.
| Is This Answer Correct ? | 20 Yes | 49 No |
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Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
tell me something about data analyst
why you want to be a quality analysts
What are your greatest achievements so far?
wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?
what is crm?
How would you relate your key competencies to this position?
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
TRIColor
What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
What makes you stay here for longer years?
4. Materials associated with the service are visually appealing
is maths required for getting job in call centres
what are the job responsibilitits of a quality analyst in a call center? or what are the job roles of a quality analist in a call center?
ur fav songs & y so?
