why do you want to join call center
- 40 Answers
- 100933 Views
- 247Customer, EXL, HGS, IBM, JKS, Qualfon, Reliance BPO, Vodafone, Wipro, I also Faced
- E-Mail Answers
Answer Posted / ramkumar
i want 2 join bpo..bcoz i m interested n communicating with the clients directly through voice process and solve their queries immediately or with in a short period of assigned time..it is a challenging role..so i like to face it..
| Is This Answer Correct ? | 0 Yes | 2 No |
Post New Answer View All Answers
What’s your area of opportunity?
Why do you want to become a Quality Analysist and what will be your profile in this position?
What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
I am a fresher and still in my probation period in wipro bps . And I have been put in PIP ( performance improvement plan) as I got many errors in my duration. Does that mean they will terminate me? Also if they will do this , do i need to tell in my new job interviews about the offer letter which i got from wipro? If not , then how i can i explain my gap
Why candidate choose a voice profile instead of a non voice profile job?
I mean if we both are strange for each other & i want to make friendship within 10 min. then what is the all process of that like "hell i m neeraj if u dont mind may i take ur 10min. then 2ns person says that why not sure" so plz guide like it ?
How do you prioritize the most important things over the least one?
How will you manage your study?
I wanted to know about the career in Call Centers ? I am a Graduate, I have good command over English. - How I can build my career in call center domain ? - What is the actual career path ? - Should I go for any specific course or education before actually applying to call center jobs.
if u r gettin more pay from another company, wht will u do....? 1.u will leave us an join tht company an y
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
why you leave teaching? and why you want to join BPO?
WHY SOMEONE WANT TO APPLIED FOR AN IJP IN SAME PROCESS BUT DIFFRENT DEPARTMENT
Give example of situation where you were able to set priorities and abide by them ?
