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How to handle angry customer?

Answer Posted / amol

Firstly You must be apologised, Listen his problem very
carefully, It will give much time to prepare yourself for
give the correct reply. Use such polite and lenient words
while conversation that you can make let him asured that
you are the only one who can solve his problem. Take more
pause and use more smooth language as U can. That will
definately affect infavour of you.

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Tell me something about social media

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1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?

2337


I have BCA degree but it correspondence study, during my study time I am in a company so I have 3 years experience and also mention in my resume that I have done my degree crom correspondence, they send me a mail to attend the interview. Does they accept my candidature as I am from correspondence study? Plz reply soon.

2649


Why candidate choose a voice profile instead of a non voice profile job?

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Why do you think you will do well in this job? : bpo

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hello I"m ritu and i want a job in call centre I"m confused and nervous what happened in my first interview. whats the condition for this job.

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What is off-shore outsourcing?

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What kind of a salary are you looking for?

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In call centre which types of calls we receive? answer in short.

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Dear sir, I wish to establish a communication tower of any mobile company on a land area of 10000 sq feet in Sec-11 Indira Nagar, near Munshi Pulia, Lucknow. Please contact Usha Arora or Shalini Arora on 09889732922.

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Why is it that SMS/MO recieves a sent and delivered acknowledgement but MT is not recieving the message?

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what are the personel characterstics and qualities that you would bring to this position that would be paticularly helpful in fulfilling the responsibilities of this position?

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