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why should i join call center
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- Amex, Convergys, Genpact, iEnergizer, Vcustomer, I also Faced
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Answer Posted / seri
first of all it is 1 of the booming organization 2day & even there is no barrier of the age . A person who is less qualified can also join & by joining call center we are able 2 communicate even with the international person so we can improve our communication skills & even it is reducing the unemployement.
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when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?
why you want 2 join bpo ,after completing hotel managment?
WHAT IS INSURANCE? D WHY DO WE MAKE INSURANCE?
Please read these words carefully see c sansaar customer university these words used for see mti problem of candidate
Are you willing to relocate/travel?
What is more important to you money or success?
Why do you consider yourself suitable for administration position?
What you will do if u will become a millionaire?
I have BCA degree but it correspondence study, during my study time I am in a company so I have 3 years experience and also mention in my resume that I have done my degree crom correspondence, they send me a mail to attend the interview. Does they accept my candidature as I am from correspondence study? Plz reply soon.
9. Insists on error-free records
I am 36 years old with graduation. Is it possible to get job in international bpo without any experience? Previously i was into my father business and due to some reasons business got shut down.
Do you like multi-tasking or you prefer to tackle one problem at a time?
Will you be happy to re-locate, if required?
