i want to know about call center interviews question
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Answer Posted / monika lal
Search from any search engine like google etc.... they will
provide you the number of Q and Ans.The only thing you must
do from your side is analyse yourself first and answer the
questions accordingly.
| Is This Answer Correct ? | 29 Yes | 11 No |
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What was your Service Level Agreement ( SLA) Ratio :-
Where have you worked before? : bpo
How can you build customer loyalty?
TELL ME YOU HAVE SEEN CROWDED MARKET?
ur fav songs & y so?
How would you manage your accommodation?
How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?
speak about mobile communication for 4minutes(topic)
I got a chance in company placement in my university .... The h.r ask several random question on the basis of ur communication skill n grammer... Firstly they ask .. Tell me about urself ? . how was ur school life? Fav. Movie n why . tell the story? How was ur First day in college? Etc....
Give me an example of a job where you had to work as a team
what is insurance
How can you improve customer service without spending any money?
Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?
Discuss the most stressful situation you came across in your previous job.
Tell me something about chennai for 2 mins.
