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I have done B.Sc.(H)Zoology).I went for an interview in a
call centre.Cleared seven rounds there.Only I was selected
out of 50 people for HR round.In HR round the HR manager
asked me "Why you want to join a call centre after doing
B.Sc.?" I couldn't answer and lost the interview.
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Answer Posted / alok
I THINK YOU SHOULD TELL THEM THAT YOU WANT TO DO M.SC IN
ZOO AS WELL AS YOU WANT JOB EXPERIENCE BECAUSE IT WILL
AFFECT YOUR FUTURE IT GIVES YOU MUCH BENEFITS . AND HOW TO
COMMUNICATE THE DIFFRENT TYPES OF PEOPLE AND HOW BEHAVE
WITH YOUR CLICKS AND STAFF MEMBERS . AND SIDE BY SIDE YOU
CAN COLLECTE SALARY IN YOUR BANK ACCOUNT.
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how we will change our low living standard ?
starting with your last job, would you tell me about some of your achievements that was recognized by your superiors?
Describe how you ensure that your sales targets are exceeded each month?
How to build a good rapport?
what motivates you? also have you used these motivators with other
Panel interview; how do handle different issues coming from different workloads or multiple responsibilities i.e troubleshooting of browser, billing, cable TV, and phone?
minimum how many years of experience your company wants
why you feel you would be suitable for Inbound customer service consultant role in a bank ?
Information about charterd bank.
For which process u are coming... I'm bpo like convergys
What would be your advantage in the future if you join now?
How can you turn down a request from a valued client?
I have BCA degree but it correspondence study, during my study time I am in a company so I have 3 years experience and also mention in my resume that I have done my degree crom correspondence, they send me a mail to attend the interview. Does they accept my candidature as I am from correspondence study? Plz reply soon.
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
Tell something about today's climate?
