why should i join call center
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- Amex, Convergys, Genpact, iEnergizer, Vcustomer, I also Faced
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Answer Posted / jaiprakash
I want to join call center becoz i want to be a trainer in
the future in international call center where i will give
training to the to upcoming generation, and develop my self
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when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....
What was your reason for leaving?
What would you do if the customer says that it took you long to resolve an issue?
i have received my call caler till now what should i do
why you want this job (specially when you go for first interview and changing the industries)
What are an inbound call center and an outbound call center? What is the difference between the two?
provide example where initiated and followed up on a project until its completion ?
Do you know the online tools for excellent customer service?
Describe the assessment room ? What did u heard or watched recently?
what are some aspects of your present or most recent position that you like?
How to tackle the customer language barrier that exists in between?
What would be your advantage in the future if you join now?
What challenges did you face stepping into a leadership role?
i have big stammering problem. plz tell and suggest me, can i work in BPO or call center Sector ?
Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?
