what is your biggest achievement and how did you acieve it?
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Answer Posted / ramy
i have 6 years of experience in both Sales and Customer
Operations fields, and while performing in the trade line
support department i enhanced the activation process and
minimized the AHT (average handling time) from 45 minutes
to 20 minutes where we gained very good customer
experience, minimized cost (per agent/hour) and also
minimized paper work.
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