Interested to Buy Any Domain ? << Click Here >> for more details...
When do you say something is "BAD" service for you?
- 2 Answers
- 7886 Views
- I also Faced
- E-Mail Answers
Answer Posted / anoldguy
First, poor communication skills. Customer needs to
understand you clearly.
Second, don't answer as if you were reciting from a
cheet-sheet or script. If you must answer directly from the
vendors scripts or manuals, try to sound as if you were
casually telling your best friend, sitting next to you.
Thirdly, try to visualize exactly what the customer is
looking at. Reps who cannot act like they have had a similar
problem are thought to be inexperienced.
I could give 30 more answers, but the basic issue is this:
Sound as though you have all the confidence in the world
that you CAN help them, and that They are going to be
successful.
| Is This Answer Correct ? | 8 Yes | 0 No |
Post New Answer View All Answers
Are you a team player? : bpo
Tell something about today's climate?
Why do you want to leave the organisation?
Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?
Tell me something about social media
What would you do if your team ceased to perform? Them.
What is voice process
Tell me about ur best friend
WHAT IS THE ROLEOF AN ADMIN. MANAGER ? AND WHAT IS THE BASIC JOB discriptions ?
why do want to join bpo as you have done b.tech?
what will join in my company?
How can you build customer loyalty?
how to give your interoduction ,what are the necessayr thing which about we talk .
how does your home town differs from hyderabad speak it for three minutes
you have a stability issue hr people told me ?than what should I tell them?
