Answer Posted / ramesh gupta

I would first pull up his data for last 3-4 weeks and try
to identify regarding the areas of concern. Then I'll sit
and discuss with him regarding his performance. While on
discussion I'll try to judge: Is it because of any process
knowledge issue? Is it because of lack of interest? Is it
because of some personal problems? Or of some other
reasons? Based on the entire discussion I'll come to know
where he is lacking behind resulting to downfall in
performance. If it is because of knowldge I need to arrange
training, mentoring or coaching programs to improve his
performance. Moniter his performance during this period and
amend the action plan, if required. If it is for
disinterest, then altogether a different action plans needs
to be initiated.

Give me a specific example of a time when you had to conform to a policy with which you did not agree.

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What is voice process

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what are some aspects of your present or most recent position that you dislike?

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WHAT IS THE MAIN JOB PROFILE OF BEST CALL CENTRE

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tel me sumdin abt indian culture?

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what is the use of a call center? what are the most commonly asked questions during a call center interview? can you give me some tips on a call center job interview? what is the use of a call center? can you give me some lists of possible questions in a call center interview? including the best answers for that particular question. Thank you.

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how u spend your last weekend???

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General Topic

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HOW you spend the last day? how you spend the last Birthday.

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How to know what will be the tech-support of a particular company?(eg: what would be the tech-support in genpact?)

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Explain about bpo & how it works? : bpo

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Why do you want join night Ship ?

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tell about ur self,what do u know about call center n iam an Be graduate how i should answer

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What is backend?

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what is genpact

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