Answer Posted / shweta
customer satisfaction means,when our customer is fully
satisfied with our product and our service,he/she have
faith on us and our product.we just need to clear sll
things in a gud manner and customer will be satisfy if he
gets what he/she really wants in a gud way...
| Is This Answer Correct ? | 13 Yes | 8 No |
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1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?
What is the formula of staffing
How good are you with computer skills? : bpo
tell me yours mothers daily routine , fathers, your's
What questions are asked at the Data Processing Unit?
How do you deal with the question you don’t know the answer that customer asked?
How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?
6. When a customer has a problem, shows a sincere interest in solving it
what is genpact
Did you learn anything new recently which can be helpful to bpo’s? : bpo
Will you be happy to re-locate, if required?
what is the importance of quality and quality analyst in call center
Describe the assessment room ? What did u heard or watched recently?
how are you qualified for this job?
Why Accenture? What do you know about Accenture?
